Client-Centered Consulting: A Practical Guide for Internal Advisers and Trainers (MCGRAW HILL TRAINING SERIES)
By Peter Cockman.
Description
This practical guide aims to show the reader the strengths and benefits of the client-centred approach. Using a range of case studies and examples, the book: features complete checklists and a usable framework for implementation; shows how to diagnose problems; provides advice on developing consulting skills; and suggests how to help clients be committed to change. - from Amzon
ISBN(s)
0077076850, 9780077076856